Refund & Cancellation Policy

Refund & Cancellation Policy

At Bitty Bites, customer satisfaction is our priority. We aim to provide high-quality nutraceutical products and seamless service. If you need to cancel an order or request a refund, please review our policy below.

  1. Order Cancellation

Before Shipment

  • Orders can be cancelled within 12 hours of purchase.
  • To cancel, please contact our support team at email: healthysquad23@gmail.com

or phone: +91  8767451978

  • If the order has not been processed, we will cancel it and issue a full refund.

After Shipment

  • Once an order has been shipped, it cannot be cancelled.
  1. Refund & Return Policy

We accept returns and offer refunds under the following conditions:

Eligibility for Returns & Refunds

  • If the product arrives damaged, defective, or incorrect, please contact us within 2 days with proof (photos/videos).
  • Requests must be made within 2 days of delivery.
  • We do not accept returns on opened, used, or perishable items due to health and safety regulations.

Return Process

  1. Contact our support team at email: healthysquad23@gmail.com or phone: +91 8767451978 to initiate a return.
  2. Once approved, you will receive return shipping instructions.
  3. Ship the product back to us in its original condition.
  4. Upon receiving and inspecting the returned product, we will process your refund.

Refund Process

  • Approved refunds will be issued to the original payment method within 10-15 days.
  • Shipping fees (if applicable) are non-refundable.
  • Refund timelines may vary depending on your bank or payment provider.
  1. Non-Refundable conditions
  • Opened, used, or tampered products.

 

  1. Contact Us

For any cancellation, return, or refund inquiries, please reach out to us at:
📧 Email: healthysquad23@gmail.com
📞 Phone: 8767451978

We value your trust and strive to ensure a hassle-free shopping experience.

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